Terms of Service

Overview

Welcome to Luggage Depot. This website is operated by Luggage Depot. Throughout the site, the terms “we”, “us”, and “our” refer to Luggage Depot.

By visiting https://luggagedepot.shop/ and/or purchasing luggage, suitcases, travel bags, or related travel products from us, you engage in our Service and agree to these Terms of Service.

Section 1 - Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or are using the site under appropriate supervision.

You may not use our products or Service for any illegal or unauthorized purpose.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for a lawful reason.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our written permission.

Cash on Delivery (COD) payment is collected at the time of delivery.

Section 3 - Accuracy and Timeliness of Information

We aim to keep the information available on https://luggagedepot.shop/ accurate and current, but occasional errors may occur.

Please contact us if you need clarification about a product, price, availability, shipping, or other information before making a purchase.

Section 4 - Modifications to the Service and Prices

Prices for our luggage, suitcases, travel bags, and related products are subject to change without notice.

All prices are listed in US Dollars ($).

Section 5 - Products or Services

We make reasonable efforts to display product images, colors, descriptions, prices, and availability accurately.

Actual product colors may vary slightly depending on your device or screen settings.

We may limit sales of our products or services to geographic regions that we serve.

Section 6 - Shipping and Delivery Terms

We provide Free Shipping for US orders.

Order Cutoff Time: 5:00 PM (PT)
Order Processing Time: 1–2 business days
Shipping Time: 4–6 business days
Estimated Total Delivery Time: 5–8 business days

We use FedEx for shipping and provide tracking information for shipped orders.

For complete shipping information, please refer to our Shipping Policy.

Section 7 - Billing and Payment Conditions

We currently offer Cash on Delivery (COD) as our payment method.

Payment is collected at the time of delivery.

All charges are in US Dollars ($).

Customers are responsible for providing accurate order, shipping, and contact information.

Section 8 - Returns, Exchanges and Cancellations

Customers have a 30-day return window from the date of delivery.

Restocking Fee: $0

For customer-remorse returns, including change of mind or ordering the wrong product, size, or color, return shipping costs are the customer's responsibility.

Eligible refunds are typically processed within 7 business days after the returned product has been received, inspected, and approved.

For approved Cash on Delivery (COD) orders, refunds may be arranged through bank transfer or another appropriate refund method communicated by our support team.

Order cancellation requests should be made within 24 hours of placing the order.

Section 9 - Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Website: https://luggagedepot.shop/

Section 10 - Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or product availability.

We reserve the right to correct such errors or inaccuracies and update information where appropriate.

Section 11 - Prohibited Uses

You may not use https://luggagedepot.shop/:

• For unlawful or unauthorized activities
• To violate applicable laws or regulations
• To infringe intellectual property rights
• To provide false or misleading information
• To upload or transmit viruses, malicious code, or other harmful material
• To interfere with the security or operation of our website

Section 12 - Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, United States, subject to applicable federal law.

Section 13 - Changes to Terms of Service

We may update or modify these Terms of Service from time to time.

Any updated version will be posted on https://luggagedepot.shop/.

Your continued use of the website following any changes constitutes acceptance of the updated Terms.

Section 14 - Contact Information

Questions about these Terms of Service can be sent to:

Email: support@luggagedepot.com
Phone: +1 713-780-4451
Website: https://luggagedepot.shop/

Business Information

Business Name: Luggage Depot

Website: https://luggagedepot.shop/

Business Days: Monday to Friday

Business Phone: +1 713-780-4451

Email: support@luggagedepot.com

Business Address: 7501 Harwin Dr. A103D, Houston, TX 77036, United States

Response Time: We are committed to responding to all inquiries within 24 hours.