Shipping Policy

At Luggage Depot, we are committed to providing a clear, reliable, and transparent shipping experience for our customers in the United States.

Shipping Destination: We currently ship exclusively within the United States. Orders with delivery addresses outside the United States will not be processed.

Shipping Costs: We offer Free Shipping on all orders within the United States. There are no hidden shipping fees or minimum order requirements.

We ship luggage, suitcases, travel bags, and related travel products across the United States.

1. Order Processing Time (Handling)

• Processing Time: 1–2 Business Days (Monday to Friday)
• Order Cutoff Time: 5:00 PM (PT)
• Orders placed after 5:00 PM, on weekends, or on public holidays will be processed on the next business day.

2. Shipping Time (Transit)

• Shipping Time: 4–6 Business Days (Monday to Friday)
• Shipping Carrier: FedEx
• Total Estimated Delivery Time: 5–8 Business Days

Delivery times are estimates and may occasionally be affected by carrier delays, weather conditions, public holidays, or other circumstances outside our control.

3. Order Tracking

We provide tracking information for shipped orders.

Once your order has been dispatched, you will receive or be provided with a tracking number that can be used to monitor the delivery status of your order.

Please allow some time for the carrier's tracking system to update after your order has been shipped.

4. Duties and Taxes

For customers within the United States, we do not charge additional import duties at the time of delivery.

Any legally applicable sales tax, where required, will be displayed or handled according to applicable law.

5. Lost or Delayed Packages

If your package is significantly delayed beyond the estimated delivery timeframe, please contact us at support@luggagedepot.com.

Please provide your order number so our support team can review the shipment and work with the shipping carrier to investigate the issue.

6. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible at support@luggagedepot.com.

We cannot guarantee that an address can be changed once an order has already been processed or shipped.

Contact Us

If you have questions about shipping, tracking, or your order status, please contact us:

Email: support@luggagedepot.com
Phone: +1 713-780-4451
Website: https://luggagedepot.shop/

Business Information

Business Name: Luggage Depot

Website: https://luggagedepot.shop/

Business Days: Monday to Friday

Business Phone: +1 713-780-4451

Email: support@luggagedepot.com

Business Address: 7501 Harwin Dr. A103D, Houston, TX 77036, United States

Response Time: We are committed to responding to all inquiries within 24 hours.